A former chartered chemical engineer working in industry for a decade, including Life Sciences, Kumu moved into Risk Engineering in 2003.  Initially at Royal & SunAlliance (RSA), becoming leader of a team of specialists servicing the London Energy Market.  Moving to Marsh Risk Consulting in 2012, he led the risk engineering team, improving financial performance over 3 years.  In 2015, Zurich asked him to lead the large UK Risk Engineering team, where he helped to pioneer its transition to a consultancy, with Zurich Resilience Solutions launched in 2021.  Since then he grew the team and business via efficiency improvement, diversification and building elite customer service.  Joining Sigma7 in 2025, Kumu brings a wealth of experience in leading remote service teams, with a focus on quality service and customer centricity.